Q: How can I get a quotation?A:After receving your RFQ, we will reply to you within 2 hours. In your RFQ, please provide the following information and data in order for us to send you competitive pricing based on your requirements.a) 2D part drawings in PDF or JPG format & 3D part drawings in UG, PRO/E, SOLIDWORKS, CATIA, CAD, STP, X_T, IGS, PRT, DWG, or DXFb) Resin information (Datasheet)c) Annual quantity requirement for parts
Q: What shall we do if we don't have part drawings?
A: You can send us your plastic part samples or photos with dimensions and we could provide you our technical solutions. We will create .
Q: Can we get some samples before mass production?
A: Yes, we will send you samples for confirmation before start of mass production.
Q: Due to time difference with China and overseas, how can I get information about my order progress?
A: Every week we send weekly production progress report with digital pictures and videos that shows the production progress.
Q: What is your leadtime?
A: Our standard leadtime for mold production is 4 weeks.For plastic parts is 15-20 days depending on the quantity.
Q: What is your payment term?
A: 50% as payment deposit, 50% balance will be paid before shipping. For small amount, we accept Paypal, Paypal commission will be added to the order. For big amount, T/T is preferred .
Q: How do you deliver the goods?
A: We have our own logistics department that could provide shipping costs via Sea or Air freight, Incoterms EXW, FOB, DDP, DDU etc. Or we can work with your appointed shipping forwarder.
Q: How can I guarantee our quality?
A: During mold making, we do material and part inspection. During part production, we do 100% full quality inspection
before packaging and reject every parts that is not according to our quality standard or the quality approved by our client.
CONTACT US
We promise will offer you high quality products with competitive price, as well as our best service For more info ,pls feel free to contact with us as following:
Official Website:https://acemould.en.made-in-china.com
Contact person :Rose Hernandez
Contact person :Tony Lee
Contact person : Anna He